Frequently Asked Questions
We understand that choosing the right maintenance management software can be a complex process, so we’ve compiled a list of frequently asked questions to help you make an informed decision.
CMMS
CMMS stands for Computerized Maintenance Management System. It is a software program that helps companies manage and track their maintenance activities, including work orders, equipment records, and preventive maintenance schedules. The software works by collecting and organizing data, automating tasks, and providing analytics and reporting to improve maintenance efficiency and reduce downtime.
FDA 21 CFR Part 11 is a regulation that sets out guidelines for electronic records and electronic signatures in regulated industries like pharmaceuticals and medical devices. It requires companies to use secure, auditable, and tamper-proof systems for managing electronic records and signatures. Maintenance management software, including CMMS and calibration software, must comply with these guidelines to ensure data integrity and regulatory compliance.
Some key features of modern CMMS software include preventive maintenance scheduling, work order management, inventory management, asset tracking, mobile access, reporting and analytics, and integration with other software systems.
Industries that benefit the most from using CMMS software include manufacturing, healthcare, transportation, utilities, and facilities management.
Preventive maintenance is maintenance that is performed on equipment on a scheduled basis to prevent breakdowns and maintain equipment reliability. Corrective maintenance, on the other hand, is maintenance that is performed to correct a specific problem or failure.
Yes, CMMS software can help companies comply with regulatory requirements by providing a centralized system for managing maintenance records, ensuring equipment reliability, and tracking compliance with regulatory requirements.
Cloud-based maintenance management software is hosted on a remote server and accessed through the internet, while on-premises software is installed and run on a local server. Cloud-based software offers the benefits of accessibility, scalability, and ease of maintenance, while on-premises software offers more control and customization options.
Some important considerations when selecting a CMMS software provider include the provider’s experience and reputation, the software’s features and capabilities, the provider’s customer support and training options, and the software’s cost and return on investment.
Yes, CMMS software can help businesses achieve sustainability goals by reducing energy consumption, minimizing waste, and optimizing equipment performance. It can also help identify opportunities for improvement and track progress towards sustainability targets.
Calibration Software
Calibration software is a program that helps companies manage their calibration processes, including tracking calibration schedules, creating calibration records, and ensuring compliance with regulatory requirements. It is especially important for regulated industries like aerospace, defense, and medical, where accurate and precise measurements are critical for safety and product quality.
Calibration software helps ensure accurate measurements by providing a system for managing calibration schedules, tracking calibration results, and ensuring compliance with regulatory requirements. It can also help identify when equipment is out of calibration and needs to be adjusted or repaired.
- Accuracy: Calibration software helps maintain accurate measurements by ensuring that instruments are correctly calibrated and adjusted.
- Efficiency: The software streamlines the calibration process, automating tasks, reducing manual errors, and saving time.
- Compliance: Calibration software helps organizations meet regulatory requirements by providing traceability and documentation of calibration activities.
- Cost savings: By preventing inaccurate measurements, calibration software helps avoid costly errors, rework, and customer dissatisfaction.
- Enhanced productivity: The software offers centralized management of calibration schedules, reminders, and historical data, improving productivity and organization.
- Data analysis: Calibration software often includes analytical tools that allow users to track instrument performance over time, identify trends, and make informed decisions.
- Audit readiness: With comprehensive documentation and reports, calibration software simplifies audits and inspections, ensuring compliance and accountability.
Calibration software is widely used across various industries, including manufacturing, healthcare, pharmaceuticals, automotive, aerospace, research laboratories, and many others. Any industry that relies on accurate measurements and instruments can benefit from using calibration software.
Yes, many calibration software solutions like CERDAAC offer customization options to cater to specific industry or organizational needs. Users can often configure workflows, measurement standards, report formats, and integration with other systems to align with their unique requirements.
Calibration software is designed to be user-friendly, with intuitive interfaces and step-by-step guidance. While basic technical understanding is beneficial, most software solutions aim to make the calibration process accessible to users with varying levels of expertise. Training and support are available to help users get started and address any questions or challenges.
Yes, calibration software often supports integration with other systems, such as enterprise resource planning (ERP) software, asset management systems, or laboratory information management systems (LIMS). This integration allows for seamless data exchange, reduces manual data entry, and facilitates a more efficient workflow.
The calibration frequency depends on several factors, including the type of instrument, its usage, the required accuracy, and industry standards or regulations. Manufacturers often provide guidelines or recommendations for calibration intervals. Calibration software can help manage and track calibration schedules, sending reminders when instruments are due for calibration based on defined intervals or usage patterns.
Maintenance Software
FDA 21 CFR Part 11 is a regulation that sets out guidelines for electronic records and electronic signatures in regulated industries like pharmaceuticals and medical devices. It requires companies to use secure, auditable, and tamper-proof systems for managing electronic records and signatures. Maintenance management software, including CMMS and calibration software, must comply with these guidelines to ensure data integrity and regulatory compliance.
Production maintenance software is a type of maintenance management software that focuses on optimizing production processes and reducing downtime. It typically includes features like real-time monitoring, predictive maintenance, and root cause analysis to identify and resolve production issues quickly. It is different from traditional CMMS software, which focuses on managing maintenance activities and ensuring equipment reliability.
CMMS software can help businesses reduce maintenance costs by improving equipment reliability, minimizing downtime, and reducing the need for reactive maintenance. It can also help optimize maintenance schedules, reduce inventory waste, and improve labor productivity.
Preventive maintenance is maintenance that is performed on equipment on a scheduled basis to prevent breakdowns and maintain equipment reliability. Corrective maintenance, on the other hand, is maintenance that is performed to correct a specific problem or failure.
Maintenance management plays a critical role in ensuring product quality by ensuring that equipment is operating within specifications, preventing equipment failures and downtime, and reducing the risk of defects and product recalls.
Some benefits of using Production Maintenance software include reduced downtime, increased production efficiency, improved product quality, and better decision-making based on real-time data.
Production Maintenance software uses predictive maintenance to reduce downtime by analyzing real-time data from equipment sensors to detect potential issues before they cause downtime. This allows maintenance teams to proactively address issues before they escalate and cause downtime.
Cloud-based maintenance management software is hosted on a remote server and accessed through the internet, while on-premises software is installed and run on a local server. Cloud-based software offers the benefits of accessibility, scalability, and ease of maintenance, while on-premises software offers more control and customization options.
CMMS software can improve communication and collaboration between maintenance teams by providing a centralized system for sharing information, tracking progress, and assigning tasks. It can also provide real-time updates and alerts to ensure everyone is on the same page.
Enroll and Control Software
Asset enrollment and tracking software is a system designed to manage and monitor an organization’s assets throughout their lifecycle. It involves enrolling assets into the system, assigning unique identifiers, and tracking their movement, usage, maintenance, and other relevant information. The software typically utilizes barcodes, RFID tags, or other identification methods for easy and accurate asset tracking.
- Improved asset visibility: The software provides real-time visibility into the location, status, and condition of assets, reducing the chances of loss, theft, or misplacement.
- Enhanced asset utilization: With accurate asset tracking, organizations can optimize asset utilization, identify underutilized resources, and make informed decisions on resource allocation and planning.
- Streamlined maintenance and servicing: Asset enrollment and tracking software enables proactive maintenance by scheduling and tracking service requirements, reducing downtime and extending asset lifespan.
- Cost savings: By efficiently managing assets, organizations can avoid unnecessary purchases, reduce inventory carrying costs, and eliminate the costs associated with lost or misplaced assets.
- Regulatory compliance: The software helps organizations meet compliance requirements by maintaining accurate records, supporting audits, and ensuring proper asset management practices.
- Increased productivity: Asset tracking software reduces time spent searching for assets, allowing employees to focus on their core tasks and improving overall productivity.
- Data-driven decision-making: The software provides comprehensive asset data and analytics, enabling data-driven decision-making for asset planning, budgeting, and optimization.
- Theft prevention and security: With asset tracking capabilities, organizations can deter theft, monitor asset movement, and implement security measures to safeguard valuable assets.
- Improved accountability: Asset tracking software enables organizations to assign assets to specific individuals or departments, promoting accountability and responsibility for asset care and usage.
- Scalability and flexibility: Asset enrollment and tracking software can accommodate the growing needs of an organization, whether it’s tracking a few assets or managing a large-scale inventory, with the ability to adapt to changing requirements.
Yes, asset enrollment and tracking software can be used to manage various types of assets, including equipment, machinery, vehicles, IT assets, furniture, tools, and more. The software is flexible and can be customized to meet the specific asset tracking needs of different industries and organizations.
Asset enrollment and tracking software often includes features to track asset depreciation over time. It can record the initial value, acquisition date, and depreciation method, allowing organizations to monitor the current value and depreciation status of assets accurately.
Yes, asset enrollment and tracking software can often integrate with other business systems such as enterprise resource planning (ERP), financial management, or help desk software. Integration enables seamless data sharing and ensures that asset information is up-to-date across multiple systems.
Asset enrollment and tracking software can utilize various types of hardware or equipment for asset identification, such as barcodes, RFID tags, or QR codes. The choice of hardware depends on the organization’s requirements and budget. Some software solutions may work with existing hardware, while others may require specific devices for optimal performance.
Yes, many asset enrollment and tracking software solutions offer remote accessibility through web-based or mobile applications. This allows authorized users to access asset information, track assets, and perform necessary actions from anywhere with an internet connection.
Asset enrollment and tracking software often includes features to track asset disposal or retirement. It can record disposal dates, methods, and relevant documentation, ensuring proper documentation and compliance with disposal regulations.
Yes, asset enrollment and tracking software typically includes reporting capabilities. Users can generate various reports related to asset utilization, maintenance history, depreciation, asset location, and other relevant metrics. These reports provide valuable insights for decision-making, auditing, and financial planning.
Asset enrollment and tracking software aims to be user-friendly, with intuitive interfaces and straightforward workflows. Training and support are often provided to help users navigate the software effectively. Additionally, some solutions offer customizable dashboards and user roles, allowing organizations to tailor the software to their specific user needs and preferences.
Facility Software
Facility management software is a comprehensive tool designed to streamline and automate the management of facilities, buildings, and physical assets. It helps organizations efficiently oversee maintenance, space management, asset tracking, resource allocation, and related processes.
- Centralized information: Facility management software provides a centralized repository for all facility-related information, including maintenance schedules, work orders, asset details, occupancy data, and more. This ensures easy access to critical information and promotes efficient decision-making.
- Improved maintenance management: The software helps automate maintenance workflows, schedule preventive maintenance, track work orders, and manage equipment and asset maintenance histories. This leads to optimized maintenance processes, reduced downtime, and increased equipment lifespan.
- Enhanced space utilization: Facility management software allows organizations to track and manage space allocation, monitor occupancy, and optimize space utilization. This can help reduce wasted space, improve collaboration, and accommodate changing needs.
- Streamlined work order management: The software simplifies work order creation, assignment, and tracking. It enables efficient communication between facility managers, technicians, and other stakeholders, leading to faster response times and improved service delivery.
- Asset tracking and management: Facility management software facilitates the tracking and management of assets, such as equipment, furniture, and technology. It provides visibility into asset location, usage, maintenance history, and depreciation, optimizing asset utilization and reducing unnecessary purchases.
- Cost savings: By streamlining processes, optimizing maintenance, and improving resource allocation, facility management software helps organizations reduce operational costs, avoid equipment breakdowns, and eliminate inefficiencies.
- Regulatory compliance: The software helps organizations adhere to regulatory requirements, safety standards, and documentation protocols. It enables proper record-keeping, automates compliance checks, and supports audit readiness.
- Data-driven insights: Facility management software generates reports and analytics that provide valuable insights into facility performance, maintenance trends, energy usage, and resource allocation. These insights enable data-driven decision-making and help identify areas for improvement.
- Increased productivity: Automation, streamlined workflows, and improved coordination through facility management software contribute to enhanced productivity for facility managers, maintenance teams, and employees who interact with facility services.
- Scalability and flexibility: Facility management software can adapt to organizations of various sizes and types. It can accommodate a single facility or a large portfolio of properties, with customizable features and scalability to meet evolving needs.
Yes, many facility management software solutions offer integration capabilities with other business systems such as enterprise resource planning (ERP), accounting, or asset management systems. Integration ensures data synchronization, eliminates duplication, and streamlines workflows across different departments.
Yes, most facility management software solutions provide mobile access through dedicated apps or responsive web interfaces. Mobile access allows facility managers and technicians to access information, create work orders, perform inspections, and track progress while on the go.
Yes, facility management software often includes features for energy management, tracking energy consumption, and identifying areas for energy optimization. It can help organizations implement sustainability initiatives, monitor energy usage patterns, and identify opportunities for cost savings.
Facility management software typically includes maintenance scheduling features that allow users to set up preventive maintenance plans based on time or usage triggers. The software can automatically generate work orders, assign them to technicians, and track maintenance activities and histories.
Yes, facility management software often includes space management capabilities, allowing organizations to plan and track space utilization, allocate spaces, manage moves, and generate occupancy reports. This helps optimize space utilization and streamline relocation processes.
Many facility management software solutions offer customization options to align with specific organizational needs. Users can often configure workflows, data fields, reports, and dashboards to match their unique requirements and preferences.
Yes, facility management software can provide real-time monitoring of equipment, systems, and facility conditions. It can send alerts and notifications for critical events, such as equipment failures, maintenance delays, or security breaches, enabling prompt action and minimizing disruptions.
Yes, facility management software is applicable to various industries, including commercial buildings, healthcare facilities, educational institutions, manufacturing plants, government agencies, and more. The software’s flexibility allows it to adapt to the specific needs and regulations of different industries.
Partner Software
CMMS software enables organizations to set up partner-specific maintenance and service agreements with detailed requirements and performance metrics. It helps track partner activities, monitor adherence to agreements, and ensure the quality of work delivered by partners.
Yes, CMMS software like CERDAAC can streamline partner audits and evaluations by providing a centralized platform to track partner performance, record audit findings, and generate reports. The software simplifies data collection, analysis, and documentation, facilitating efficient audits and evaluations.
CMMS software offers features such as work order management, asset tracking, performance tracking, and reporting capabilities that support partner quality management. These features allow organizations to monitor partner activities, track service delivery, and assess performance against predefined criteria.
CMMS software maintains a comprehensive audit trail by recording all partner-related activities, including work orders, inspections, maintenance tasks, and associated documentation. It provides a historical record that can be used for audits, compliance checks, and documentation requirements.
Yes, CMMS software can generate partner performance reports and metrics based on predefined criteria, such as response time, completion rates, adherence to service level agreements, and customer satisfaction ratings. These reports provide valuable insights for audits and evaluations.
CMMS software allows organizations to track partner performance over time, identify trends, and spot performance issues. It provides real-time visibility into partner activities, enabling timely interventions and corrective actions to address performance issues.
Yes, CMMS software often includes collaboration features that enable seamless communication between organizations and their partners. It allows for sharing of audit findings, documentation requests, and corrective action plans, fostering effective collaboration and ensuring alignment on quality management goals.
Workplace Software
Workplace safety monitoring and reporting software is a tool designed to monitor and track safety-related activities, incidents, and compliance within a workplace. It helps organizations collect, analyze, and report safety data to ensure compliance with regulations and enhance overall workplace safety.
- Improved incident management: The software streamlines incident reporting, investigation, and tracking processes, enabling timely response and corrective actions to prevent future incidents.
- Compliance assurance: Workplace safety software helps organizations ensure compliance with regulatory requirements by providing standardized safety procedures, documentation, and reporting mechanisms.
- Real-time safety monitoring: The software enables real-time monitoring of safety-related data, including hazards, near-miss incidents, training records, and safety inspections. This promotes proactive safety management and risk mitigation.
- Centralized safety data management: Workplace safety software provides a centralized repository for safety data, documentation, and records. It allows for easy access to information, efficient data management, and simplified reporting.
- Analytics and insights: The software generates reports and analytics on safety performance, trends, and areas of improvement. These insights help organizations identify patterns, implement preventive measures, and make data-driven decisions to enhance workplace safety.
- Streamlined regulatory reporting: Workplace safety software simplifies the process of compiling and submitting regulatory reports by automating data collection, formatting, and generating required reports, reducing administrative burden and ensuring accuracy.
- Enhanced communication and collaboration: The software facilitates communication and collaboration between safety teams, employees, and management. It enables the sharing of safety-related information, alerts, and updates, promoting a culture of safety and shared responsibility.
Yes, many workplace safety software solutions offer customization options to cater to specific industry or organizational requirements. Organizations can configure safety checklists, incident categories, reporting templates, and workflows to align with their unique needs and compliance standards.
Yes, workplace safety monitoring software often includes real-time notification and alert features. It can send immediate notifications to designated personnel or safety teams when incidents occur, safety thresholds are breached, or critical safety information needs to be communicated.
Yes, workplace safety monitoring software can integrate with other systems, such as access control systems, environmental sensors, fire alarm systems, or wearable devices. Integration allows for seamless data exchange, enabling a comprehensive view of safety-related information and improving incident response.
Workplace safety monitoring software enables organizations to proactively manage safety by identifying and addressing potential hazards, tracking safety training and certifications, conducting safety inspections, and implementing preventive measures based on historical data and insights.
Workplace safety monitoring software is designed to be user-friendly, with intuitive interfaces and user-friendly features. It is accessible to employees at all levels, allowing them to report incidents, complete safety checklists, access safety resources, and contribute to a culture of safety within the organization. Training and support are often provided to ensure effective software usage.
Custom Software
CERDAAC is a robust and flexible software platform that specializes in computerized maintenance management system (CMMS) and enterprise asset management (EAM) solutions. It offers customization capabilities to tailor the software to specific organizational needs, ensuring a comprehensive and tailored solution for effective maintenance and asset management.
- Customized functionality: Developing with CERDAAC allows organizations to create CMMS and EAM software tailored to their unique requirements, ensuring that the software aligns perfectly with their business processes and workflows.
- Scalability and flexibility: CERDAAC’s platform enables the development of scalable and flexible software that can grow and adapt to evolving needs. It can accommodate changes in asset portfolios, user roles, and expanding functionalities as the organization expands or changes over time.
- Integration capabilities: CERDAAC supports integration with other business systems, such as ERP, CRM, and financial management software. This facilitates seamless data exchange, eliminates duplication of data entry, and provides a unified view of information across various systems.
- Streamlined workflows: Custom CMMS and EAM software developed with CERDAAC can automate and streamline maintenance and asset management workflows. This reduces manual effort, eliminates paperwork, and increases operational efficiency.
- Enhanced reporting and analytics: CERDAAC’s custom software solutions offer advanced reporting and analytics capabilities, allowing organizations to gain deeper insights into maintenance activities, asset performance, and key performance indicators. This enables data-driven decision-making and continuous improvement.
Yes, CERDAAC’s custom software development approach ensures that CMMS and EAM solutions can be tailored to meet specific industry requirements. Whether it is manufacturing, healthcare, utilities, facilities management, or any other industry, the software can be customized to address industry-specific needs and compliance regulations.
The timeline for developing custom CMMS and EAM software with CERDAAC depends on several factors, such as the complexity of requirements, customization extent, and integration needs. It is typically a collaborative process involving the organization and CERDAAC’s development team, and the timeline can vary based on project scope.
Yes, CERDAAC provides training and support to ensure successful implementation and usage of custom CMMS and EAM software. Training sessions can be conducted for administrators and end-users to familiarize them with the software’s features, functionalities, and best practices. Ongoing support is also available to address any questions, technical issues, or additional customization needs.
Product Traceability Software
Product traceability software is a tool that enables organizations to track and manage the lifecycle of their products from production to delivery. It utilizes unique identifiers, such as barcodes or serial numbers, to record and trace key information about each product, including its origin, components, manufacturing processes, and distribution.
- Improved quality control: Product traceability software allows organizations to identify and address quality issues promptly by tracking products and associated data throughout the supply chain, enabling timely recalls or corrective actions.
- Regulatory compliance: The software helps organizations meet regulatory requirements by providing documentation and audit trails that demonstrate compliance with industry-specific standards and regulations.
- Supply chain visibility: Product traceability software provides real-time visibility into the movement of products within the supply chain. It allows organizations to monitor inventory levels, track shipments, and identify bottlenecks or inefficiencies for better supply chain management.
- Enhanced customer satisfaction: With product traceability, organizations can provide accurate and transparent information to customers about the origin, handling, and authenticity of products. This builds trust and confidence in the brand, leading to improved customer satisfaction.
- Rapid and targeted recalls: In the event of a product recall, traceability software enables organizations to quickly identify affected products, notify customers, and retrieve or replace the products efficiently, minimizing the impact on consumers and brand reputation.
- Auditing and compliance reporting: Product traceability software generates detailed reports and audit trails that simplify internal and external audits. It provides a comprehensive record of product-related information, including sourcing, manufacturing, handling, and distribution, facilitating compliance reporting and verification processes.
- Process optimization: By analyzing data captured through product traceability software, organizations can identify areas for process improvement, optimize workflows, and enhance operational efficiency.
Yes, product traceability software can integrate with other business systems or databases, such as inventory management, enterprise resource planning (ERP), or customer relationship management (CRM) systems. Integration enables seamless data exchange and ensures data consistency across multiple systems.
Product traceability software is designed to handle multi-level traceability, allowing organizations to trace products at various levels of granularity, from individual units to batches, lots, or even components. The software captures and links data at each level, providing a comprehensive traceability picture across the supply chain.
Yes, product traceability software can support various labeling or identification methods, including barcodes, QR codes, RFID tags, or serial numbers. The software is flexible and can be configured to align with the specific identification needs of an organization or industry.
Yes, product traceability software can capture and update data in real-time. It allows for instant recording of product information, status changes, or events, providing real-time visibility into product movements and facilitating proactive decision-making.
CERDAAC prioritizes data security and offers robust security measures, including user access controls, encryption, and regular data backups. Organizations can also opt for cloud-based solutions with built-in security features to ensure the safety and integrity of their product-related data.